Refund and Return Policy

Overview

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a refund, digital products must be requested within 30 days of purchase. Physical products must be unused, in the same condition as when you received them, and in the original packaging.

Non-Returnable Items

The following items cannot be returned:

• Downloadable digital products.

Partial Refunds

Partial refunds will be granted in the following cases:

• Books with obvious signs of use.
• CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 30 days after the purchase date.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank, as there may be some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [email address].

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at [email address] and send your item to: [physical address].

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased or if the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, who will be informed of your return.

Shipping Returns

To return your product, mail it to: [physical address]. You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. For more expensive items, you might want to use a trackable shipping service or purchase shipping insurance, as we don’t guarantee that we will receive your returned item.

Need Help?

For any questions related to refunds and returns, contact us at [email protected].